PayThankYou LLC Privacy Policy
Last Revised: December 3, 2023. The most current version of this Privacy Policy may be viewed at any time on the PayThankYou website.
We do not sell any information you provide to PayThankYou LLC to any third parties or any organizations.
We may modify this Privacy Policy from time to time. You can tell when this Privacy Policy was last updated by looking at the date at the top of the Privacy Policy. Any changes to our Privacy Policy will become effective upon posting of the revised Privacy Policy on the site. Use of the site, any of our products and services following such changes constitutes your acceptance of the revised Privacy Policy then in effect.
Summary
This Privacy Policy covers the website www.PayThankYou.com owned and operated by PayThankYou LLC “PTY”. PTY works hard to earn and keep your trust and confidence. This Privacy Policy is posted at our web site to allow users easy and quick access to PTY's policy regarding personal information. This notice explains how we collect and safeguard information about you and the choices you have about our use and disclosure of that information.
Definitions:
“DDO” equals Distributor, District, or Organization.
District is defined as a public or private school district.
Organization is defined as a public school or private school or group that is associated with a public or private school such as PTA, PTO, band, cheerleaders, sports team, and similar such groups. A group is also defined as a nonprofit organization such as sports team or league such as soccer, baseball, or similar organization.
“Supporter” equals a supporter of a District or Organization, or a customer of a Distributor who makes a payment or donation utilizing our Service.
Required Information for (DDO)
We obtain information about you from a variety of sources. You provide information about yourself, for example, by completing the PTY Account sign-up form. This form asks for your first and last name, e-mail address, telephone number, Social Security number, and the creation of your unique password. You also provide information about your DDO which includes a mailing address, telephone number, and a support email address. You may include first and last name of others on the account, their telephone number(s), and email. Information about you, your DDO and any members listed may also be obtained from PTY Affiliates or other parties as necessary. We call this information, "DDO Account Information." DDO Account Information is used to identify you, your DDO, prevent possible fraud, and in connection to delivering PTY Account services to you.
Unique identifier information is used to qualify for, and set up, a PTY and ProPay Account. We provide information to ProPay that is required to set up and complete your account. Refusal to fully complete the sign-up form by entering accurate information will result in PTY and ProPay not being able to provide services to you. Credit card and checking account information is required to use specific services of PTY and ProPay and is used only to process those transactions you have initiated. PTY does not store your social security number, credit card information, or bank account information. We do store your federal Tax ID or EIN. Also, personal information from third parties, such as DDO supporters, may be collected by PTY on behalf of DDO’s from the third parties with whom the DDO engages in business as a result of their connection with PTY. This third party personal information may include, but is not limited to, contact information of the third party, such as name and email, as well as credit card information and organization member they are supporting. In the event this information is requested of the third party and collected by PTY, PTY shall only use this information pursuant to the purposes delineated and contemplated by the Terms of Use and this Privacy Policy as further set forth herein. PTY never stores credit card information.
Disclosure of Information
We use DDO Account Information in connection with delivering payment services to you which includes, but is not all inclusive, personally identifiable information you agree to provide in the email receipt we send your supporters. In order to conduct financial payment-related transactions and/or to effectively deliver payment services securely to you, while minimizing the risks of financial loss, it is necessary for PTY to communicate such DDO Account Information with ProPay. ProPay may in turn communicate said information with financial institutions such as Visa®, MasterCard®, (Discover® Card Services and American Express if in the future PTY utilizes such services), banking institutions involved in supporting, clearing or settling payment-related transactions, ProPay’s corporate Affiliates and/or other companies ProPay works with.
PTY takes reasonable measures to protect the personal information that you share. If you initiate a transaction that requires credit card and checking account information, PTY passes that information to ProPay to process your payment request. PTY may also disclose information as required by law to governmental regulatory agencies. For example, we may disclose DDO Account Information in response to lawful subpoenas or similar legal process, to credit-reporting agencies, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to help prevent fraud or to respond to a government request. Any third party, including by way of example and not limitation, service providers or agents, or processors with whom PTY shares your personal information shall only be permitted to use this personal information for the purposes set forth above and which are contemplated by this Privacy Policy. The types of third parties with whom PTY shares your personal information shall be limited to those delineated in the foregoing, and your personal information shall not be shared with third parties which fall outside the scope of this Privacy Policy. We do not sell your personal information to third parties.
If PTY is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
For the DDO Supporter
We take your privacy seriously. PTY will not sell or trade your private information. PTY does share certain information you provide during checkout with ProPay in order to process your credit card transaction. Information we provide to ProPay includes your name, address, credit card information, and email address. You can view ProPay’s Privacy Policy here, or by visiting their website at www.propay.com. Your payment is secured with encryption and tokenization and processed by ProPay. Your credit card information is not shared with or stored by PTY or your DDO that is managing the fundraiser.
PTY provides your name, your email, the organization member’s name you list at time of payment or donation, if you provide such information, memo, time of payment, and payment amount to the DDO. At the time you make a donation or a purchase, you have the option to have your email used for marketing purposes by the DDO. If this option is not checked, the DDO may not use your email address for marketing purposes. Before you make a purchase or a donation, if you have any questions or concerns how the DDO will use your email, you will need to contact them.
We may use your Personal Information for the following purposes:
1) To operate, manage, and maintain our business.
2) To provide our services.
3) To accomplish our business purposes and objectives, including: developing, improving, repairing, and maintaining our services; conducting research, analytics, and data analysis; quality and safety assurance measures; conducting risk and security controls and monitoring; detecting and preventing fraud; performing identity verification; performing accounting, audit, and other internal functions; complying with law, legal process, and internal policies; maintaining records; and exercising and defending legal claims.
Security
We take reasonable physical, electronic, and procedural steps to help safeguard your DDO Account Information. Our web site takes precautions to protect your information. When you submit sensitive information via the web site, we take reasonable measures to protect your information both online and offline.
When the registration form or a transaction form asks you to enter sensitive information (such as credit card number, checking account information, and/or your Social Security number), that information is electronically encrypted and is protected using secure socket layer technology (SSL). PTY does not store that information. We do store the EIN for our DDO’s. While on a secure page, such as the registration form or transaction forms, the lock icon in your web browser becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.
We diligently work to protect the personal information submitted to us. Your information stored by PTY is restricted to our offices or on our servers. Only personnel who need the information to perform a specific job (such as PTY's database administrators) are granted access to personally identifiable information. Our servers that store personally identifiable information are kept in a secure environment. PTY has no control over the information we share with our DDO’s for the purpose of performing our service. This information may include the following: your child’s/student’s name, your name, your child’s/student’s school name and address, your email address, the amount of payment or donation to the school and any product notes you supply during payment. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about the security at PTY's web site, please contact us at support@PayThankYou.com.
Copyright and Restrictions on Use of Materials
This web site is operated by PTY. No material from this web site or any web site owned, operated, licensed, or controlled by PTY may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. All trademarks, service marks, and trade names are proprietary to PTY.
All materials contained on this web site are copyrighted by PTY or are licensed or otherwise published by PTY with the permission of the owner of the material. All rights in such materials published with permission of the material's owner are reserved to the respective owners.
TRADEMARKS
The trademarks, service marks, designs, and logos (collectively, the "Trademarks") displayed on this Site and/or on e-mails sent to you are the registered and unregistered Trademarks of PTY and/or ProPay, Inc. Your use of the Trademarks displayed on this Site, except as provided in this Policy, is strictly prohibited.
We use Google’s reCAPTCHA Service
We have implemented Google’s reCAPTCHA v3 or other reCAPTCHA service on our site. Your use of our site and the reCAPTCHA service is subject to the Google Privacy Policy and Terms of Use. reCAPTCHA is used by us only to fight spam and abuse on our site. We do not use reCAPTCHA for any other purposes such as determining credit worthiness, employment eligibility, financial status, or insurability of a user. We do not capture any private information while using the reCAPTCHA service.
Cookies and other Tracking technologies
Technologies may be used, such as: cookies, beacons, tags and scripts by PTY and our marketing partners, affiliates, or analytics and our service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We do not collect information from these sources which we use to identify you as an individual.
We may use cookies to remember user settings and for user authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
As is true of most web sites, we may gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality. We do not use any of these services for personalized marketing purposes. You will not receive direct marketing from PayThankYou because of your visit to our site. If we contact you, it will be for customer service related issues, or issues that directly affect the use of our site, or to provide you information that is required of us.
We may use third parties that provide certain features on our site, e.g., security programs, recaptcha security, payment portal, etc. We do not use advertising cookies since we do not allow advertising on our site.
If you do not agree to our cookie policy, do not use our website, or you can use your browser settings to block the use of cookies on websites you visit. You can consult the "Help" section of your browser for more information.
Your Cookie preferences
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.
California Consumer Privacy Act
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.
1. You can ask us what personal information we have about you. including a list of categories of your personal information that we have sold and a list of categories of your personal information that we have shared with another company for a business purpose. We never sell your information.
2. You can ask us to delete your personal information.
3. You can ask that we stop selling your personal information. We never sell your information.
You can contact us through privacy@paythankyou.com. You will need to provide your name and email address, along with other details about your request. You will then receive verification instructions by email. For certain requests, you may be asked to authenticate your account as part of the verification process, if you have an account/profile with us. But you do not need to have an account/profile to submit a request. In some circumstances, we may need additional information from you to verify your identity or proceed with your request.
Links
PTY's web site may contain links to other web sites. Please be aware that we are not responsible for the privacy practices of such other web sites. We encourage you to be aware when you leave the PTY web site to read the privacy policy of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by this web site.
E-mail Links
PTY uses e-mail links located on the "Contact Us" page to allow you to contact us directly with any questions or comments. Emails to PTY should never include the following: full social security number, credit card number, card verification number or bank account numbers. We read every message sent in and try to reply promptly to everyone. This information is used to respond directly to your questions or comments. We may also file your comments to improve the web site and program or may review and discard the information.
Blog
Our Web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@paythankyou.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Testimonials
We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@PayThankYou.com.
Social Media Features
Our Web site may include Social Media Features, such as the Twitter and Facebook buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Following PTY on Twitter or Liking the PTY Facebook page enables us to collect information such as age demographics, location, interests, email address and other information you make available directly or indirectly via your account settings in Twitter and Facebook. Social Media Features, if used by PTY, may be hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
Correspondence
PTY sends all new members a welcoming e-mail. If you are a supporter of a DDO, we will send you an email receipt on behalf of the DDO. By registering with PTY, you also agree to receive e-mail notifications that PTY considers necessary to send regarding important information, such as service updates, service issues or policy changes. We use emails to communicate with you and to send information that you have requested. We also provide email links, as on our "Contact Us" page, to allow you to contact us directly. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve this Site, our mobile website, and our services, or it may be reviewed and discarded.
Unsubscribing
If you are a supporter or a DDO that uses PTY services, PTY will not send you any promotional or advertising emails. Any emails you receive from us will be for service issues, information you have requested, or transactional emails such as receipts. You may not unsubscribe from these emails since they will contain important information regarding use of the service or information you have requested.
We may send advertising and marketing emails to prospective new DDO’s. If you receive one of these emails, you may unsubscribe from receiving any more such emails by following the “unsubscribe” information provided in the email. If you have any questions or concerns about unsubscribing, please contact us at support@PayThankYou.com.
Surveys
From time-to-time we may request information from you via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information and demographic information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our service and/or this web site.
Notification of Changes
If we decide to change our privacy policy to reflect the changes to our information practices, or if we make any material changes, we will notify DDO’s via your current e-mail address on file with PTY or by means of a notice on this Site, so you are always aware of what information is collected, how it is used, and under which circumstances, if any, information is disclosed. You may choose to not visit our site if you do not agree with then published changes. If at any time we decide to use personally identifiable information in a manner different from what is stated at the time it was collected, we will notify you by way of an e-mail. We encourage you to periodically review this page for the latest information on our privacy practices.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How to Access and Update Your Personal Information
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove on our site or deactivate it by clicking the Edit My Profile link after you log on to your PTY Account or by contacting us at support@PayThankYou.com . Please include your old and new username (email account), if changed, your name and the organization you represent. Do not send any sensitive information such as: social security number, credit card or bank account information. We will respond to your request as soon as we can. If you do cancel your account, we still have access to all payments that were made through your account for reporting, accounting, and legal purposes.